Saturday 17 January 2015

When should you write software for free?

In today's plethora of free software applications, I am asking the question it is really free and when should you work for free? Surely somebody has paid for it, what are the providers of free software trying to sell/push. I may be old school but Mum always said nothing in this life is free. Aside, our family was discussing the governments carbon tax and that emitters of CO2 need to pay a tax and my innocent daughter was very concerned and asked how much she would have to pay for exhaling. Think about it, somebody is sitting in front of a computer and writing some code with the intention of making it a free download, giving it to a customer for free or just giving it away. Why?, who is paying for his time?, his/her employer, his/her parents, or worst still themselves. Lets explore when it is OK to write for free!
So if you are writing some software for for each of these categories, should you provide it for free. I.E you are paying for it.
Family
In my life family comes first and if there is a genuine personal need and I can help out why not, as long as they are not profiteering from it. Example: Your brother wants you to set up a website for his business. You may charge him a lower rate but by all means not free, he is going to make money from it right? OK so when would family need free stuff. My wife is super super cautious about on-line security and keeping passwords safe, but was having trouble keeping track of the hundreds of sites and passwords she has. There are good password storage software options out there I said, how can I trust them she said, 256 bit encryption, salted master password one way hash I said. Don't know what it means and I don't trust them. OK so I relented and spent some time writing a password vault application for her. She felt special and I learn't some handy encryption algorithms in the process.
Business
Never, ever do work for free for a business, they are there to make money and if you are providing a service that will assist them in that endeavor then they should pay, no exception. Do not trust any of the standard statements, it will provide you good exposure, there is a promise of future work, we are a start-up, if you don't do it we will get somebody else to do it and the list of excuses goes on and on. I have fallen into this trap once too often and why I am qualified to say, if you do it for free you will always be expected to do it for free or less than what the work deserves. OK, so you have written some stuff for free for a business for whatever reason and they may be legitimate, yes I said never ever, what now? You need to be clear to the business that it is not free because I haven't charged you this time, it has a cost and I have paid for the cost and it is going against your ledger. It will balance one day and if it starts to get out of hand (you are doing more than you are getting paid for) you are being taken advantage of. It would be better to go and sit on the beach and reflect on your life.
Charity
A charity is a tough one, as there are many cases where a charitable organisation has budgeted for and prepared to pay for professional services. They don't get their rent, water and electricity for free. I guess it depends on your support of the cause. Know that there isn't any monetary payback only the satisfaction is that you have assisted in a worthwhile cause.
Friend
Business and friendship very rarely succeed, at some point money gets in the way. So where possible keep them separate, make them pay for your services and get them to charge you for theirs. By all means discount but if we are in business do not give away stuff to anybody.
Hobby
So you belong to a local club, they need a web presence, some form of registration for an event they are hosting. It is non-profit and you are providing your time in growing and helping the members of your club. If you are not being taken advantage of, and this may be difficult to gauge, then it is OK to do it for free. Again know that you have assisted in promoting your club, there is no monetary payback but you will have the satisfaction you have helped your club.
Other
I couldn't think of an appropriate category for this one, but this is one case where I could write software without getting fully paid for it. You want to learn a new skill and there is no better way to learn it if you have a specific goal in mind. You may take longer to write the code and the person/organization will benefit from it if they are prepared to wait while you skill up and hopefully your learning doesn't produce dodgy code. So they get code written for  little cost (they should pay something for it) and you gain a new skill. Note I didn't say free in this section as you are being educated which is your cost to educate, the person/customer you are writing for is paying in a longer than normal development cycle,the chance not everything will work correctly first time and the application for you to write

11 comments:

  1. Thank you for the good article.
    Indeed, the question is well asked. There are many offers today providing free software development and I agree this tendency may be in the future. However, such solutions as cloud-based version of data room and other business-related offers will not surely be free.

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